We’ve got our own showrooms with fully-equipped workshops in Melbourne and Perth with more than 50 ebikes on display and available for test riding. A network of accredited service providers around the country helps us deliver, service and repair our ebikes. We currently operate in all capital cities around Australia and select regional areas in Victoria, New South Wales, Western Australia, South Australia and Tasmania, and our network is growing everyday.

Please contact us to confirm how we can help you get on your new ebike with full support from our network.

“Ebike” is a broad categorisation of bicycles equipped with an electronic motor. Ebikes can be operated as a pedal-assisted bicycle or as a throttle-operated bicycle. Before 2012, there was a single standard for ebikes in Australia, allowing for both pedal-assisted and throttle-based operation, with a motor of maximum 200W. In 2012 the Commonwealth added to this existing standard a second definition of ebikes, called “pedelecs/pedalecs”, following the European standard (EN15194). This European standard requires an ebike to be pedal-assist only, so you are required to pedal to engage the 250W motor. The motor provides support up to a speed of 25kph (with a fade out between 25kph and 27kph on most models for a more comfortable riding experience). Technological development is concentrated on pedelecs now. Therefore, to give you the best user experience, all models in our range are pedelecs.

Not very different at all, except for the additional push you get from the motor, which makes it so much easier and more fun! Other than that, pedalling, operating the gears, brakes, and steering on an ebike are basically the same as on a regular bicycle.

Not very different at all, except for the additional push you get from the motor, which makes it so much easier and more fun! Other than that, pedalling, operating the gears, brakes, and steering on an ebike are basically the same as on a regular bicycle.

Yes, all the ebikes we support are pedelecs or pedal-assisted electric bicycles, meaning that you need to pedal to engage the motor. The drivetrains in the bikes we offer have different levels of support to help you along, but they are like a well-trained dog: they will only help you when you ask them to!

The level of exercise you get on a pedelec varies with the support level you choose, but generally it is similar to walking. For the same amount of effort you’ll be going about 5 times faster though, without getting sweaty.

We have subscription fleets in Metro Melbourne and Perth with some limited options in rural areas just outside the Zones.

Contact us for availability.

A Sparque subscription covers the essentials so you can focus on riding:

• Fully equipped ebike from our subscription fleet – all accessories included (child seats, racks, panniers, rain covers etc).
• Scheduled servicing at Sparque Workshops, with parts, labour, and repairs included
• Comprehensive insurance for theft and accidental damage
• Roadside assistance available on select models

Everything you need for a reliable, worry-free ride—no extra fees, no surprises.

Unlike our competitors, we include all available accessory options in base the price of the subscription ebike. No hidden costs. We can add a child seat or two, safety rails and front racks on rear-loading ecargobikes, rain covers and additional seats on front-loading ecargobikes, as well as racks, panniers and baskets or crates.

• Ex-demo and Refurbished ebikes are Sparque certified – this means that the bike has been serviced and refurbished by our expert mechanical team.
• Sparque Certified – full service and safety checked for best riding experience
• Personalised handover
• Consumables guarantee (tyres, chain, brake pads will be in very good condition with a minimum of 50% life left)
• Support from our sales and mechanical team for any future servicing and questions about operating the bike.

Warranties vary depending on the age and condition of the bike. Some bikes will have full manufacturer’s warranty available; for other bikes the warranty term will be shorter between 3-12 months (e.g., ex-demo with higher kms and ex-lease ebikes); some ebikes will have 3 months parts warranty (refurbished), or 30 days parts warranty (consignment sales). Always check the listing for exact details.

• Ex-Demo: a near new bike, low kms, little or no markings or scratches. Lived on our shop floor and may have ridden around the block a few times. Some have under 5km!
• Refurbished: can be ex-demos with more kms, ex-lease bikes (serviced by our workshop or our service partners), consignment ebike (we sometimes sell our customers ebikes if they meet our standards – these bikes are refurbished by our team).

Frame condition listing is based on the following:

• As new – Presents as new. No noticeable marks, minimal use.
• Very good – Light cosmetic wear only: small scuffs or hairline scratches.
• Good – Apparent signs of regular use: visible scratches/paint chips, touchups.
• Fair – Visible cosmetic wear: larger chips, scuffs, minor dents or light surface rust. Fully serviced and safe to ride.

If your employment is terminated, then we offer a few different options:

• Transfer the lease to your new employer if they are already signed up with us or are happy to do so.
• Transfer the lease to a colleague at your old workplace.
• Buy the ebike outright at a pre-agreed value.
• Hand the ebike back to us and pay a small penalty.

At the end of the lease, you can request an option to buy the ebike outright or to hand the ebike back to us.

The lease package contains much more than just the ebike. To make a fair comparison between leasing and buying outright, one would also need to consider all the other inclusions of the lease package like the cost of insurance, servicing labour and parts, and the cost of any emergency repairs. The online calculator takes into account all these items and calculates the money you can save by leasing compared to buying the same package outright.

Road rules around Australia classify a pedal-assisted electric bicycle (“ebike”) as a bicycle, meaning you can ride it anywhere you can ride a conventional bicycle. This includes bicycle lanes and shared paths. Please always be courteous to fellow road users, in particular on shared paths where you have to yield to pedestrians.

No, you don’t need a license to ride an ebike, and you can ride it anywhere where a regular bicycle is allowed.

No, road rules classify an ebike as a bicycle and therefore no registration is required.

Ebikes have the same dimensions as regular bicycles, so the same facilities can be used. Ebikes tend to be somewhat heavier than normal bikes, especially the bigger bikes like family/cargo ebikes. For that reason, we recommend horizontal parking/storage to provide userfriendly options for ebike riders.

Since the ebikes are of high value, we highly recommend secure bicycle parking facilities. Providing power outlets to charge ebikes helps to show your commitment, but is not required. Ebike batteries do not need charging that often (depending on model and use, a single charge will get you a range between 40-150km), and can be charged from any regular power outlet using the charger that is supplied with the bike. On almost all bikes, the battery can be easily removed to charge it away from the bike. Please contact us via the contact page to discuss further.

The Sparque ebike lease is like a car novated lease, but not the same. It is an agreement between Sparque as the owner of the ebike, your staff member as the ebike rider and you as the employer. However, ebike leases are much simpler than car novated leases. Almost all car novated leases use a budget for fuel, service and maintenance, and that budget requires reconciliation of receipts and potentially additional payments at the end of the year. Sparque offers a flat fee for service and maintenance, as long as the actual use of the ebike is similar to the expected use we agreed on in the contract. That means no receipts or reconciliations to be done, saving you and your employer time!

You see the value in providing additional benefits to your staff, that’s great! What factors drive your decision to add a certain benefit for your staff?

• Should the benefit enhance your credentials as a sustainable employer of choice?
• Should it provide staff with a healthy and comfortable alternative to their daily commute?
• Wouldn’t it be nice if the benefit reduces staff parking costs (and stress), leaving more opportunity for visiting clients to park?
• Should the benefit let your staff save on tax?

The Sparque ebike lease ticks all those boxes. An ebike lease gives your staff the opportunity to take control of their commute and pay for it out of their pre-tax salary. The ebike is a competitive mode of transport for car and public transport trips up to 15km in urban environments, particularly in peak hour. The support of the 250W electric motor lets your staff ride to work without breaking a sweat, while still accessing the benefits of riding a bicycle like improved physical and mental wellbeing and reduced absenteeism. Are you ready to let your staff revive their drive? Please contact us via the contact page and we’ll help you get set up quickly!